Product

FAQ

Product

What is PĀOUP?

PĀOUP Cacao is a premium cacao blend made with functional mushrooms, adaptogens, and other natural ingredients to support focus, steady energy, and balance throughout the day.

What does it taste like?

It has a smooth, rich cacao flavor with a natural earthy touch and some sweetness.

Will the mushrooms make me trip?

No. All mushrooms used are classified functional - non-psychedelic and included solely for their health benefits. They’re 100%legal andsafe.

Who is it for?

For anyone who wants to boost mental clarity, sustained energy, and build stress resilience - from busy professionals and parents to athletes, students, and wellness enthusiasts.

Is it safe for everyone?

PĀOUP is suitable for most adults. Not recommended for pregnant or breastfeeding individuals, or for children, as it contains caffeine.
Consult a healthcare professional if you are taking medication.

Will I fell the effects immediately?

Some benefits - like a smooth lift in energy and focus - can be felt from the first serving. Others - such as reduced stress - build with consistent daily use.

How do I prepare it?

Mix one 8 g scoop with hot or cold milk, plant milk, or water. Stir or froth until smooth - or blend into smoothies and recipes.

How often can I take it?

Most people enjoy one or two servings per day, but you can basically have up to as much as you want, depending on your caffeine tolerance.

Should I take it in the morning or in the evening?

Morning or early afternoon works best. Because it contains caffeine, we don’t recommend it right before bed.

How much caffeine is in there?

About 80 mg per serving, similar to a small cup of coffee.

Is it healthy?

Yes. All ingredients are natural and plant-based, chosen for their scientifically supported benefits - with no artificial additives, fillers, or excess sugar.

Ingredients

FAQ

Ingredients

What ingredients are in PĀOUP Cacao?

Lion’s Mane, Chaga, Cordyceps, Ashwagandha, Maca root, Rhodiola, buckwheat sprout powder, cacao, stevia, and caffeine.

What are functional mushrooms?

It's just Mushrooms used for their health benefits rather than culinary or psychedelic purposes - commonly supporting brain function, immunity, and energy.

Are these mushrooms safe for daily use?

Yes - functional mushrooms are considered safe for long-term, daily use for most adults.

What are adaptogens?

Adaptogens are natural substances (often herbs or roots) that help the body adapt to stress and maintain balance.

What are the main benefits of PĀOUP Cacao?

PĀOUP Cacao supports you with your lifestyle. Naturally. From enhancing focus, boosting energy, stress resilience, mood, and overall well-being.
So that you can go on with your day as your best natural self.

Does it have any side effects?

Side effects are rare but may include mild digestive discomfort in sensitive individuals.

Does it contain allergens?

It’s free from gluten, dairy, and soy. Always check the label for any updates on potential allergens.

Are the benefits scientifically proven?

Many functional mushrooms and adaptogens have been studied extensively, with research supporting benefits for energy, focus, and stress.

Do you use extracts or whole powders?

We use high-quality extracts for maximum potency and bioavailability.

Are the dosages high enough to be effective?

Yes - each ingredient is included at levels that meet or exceed common effective dosages.

Orders

FAQ

Orders

How can I order?

Order directly from our website in just a few clicks.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure options listed at checkout.

Can I change my shipping address after I’ve ordered?

Contact us as soon as possible. If your order hasn’t shipped yet, we can update your address. Once it’s on the way, changes aren’t possible.


hello@drinkpaoup.com

How do I cancel my order?

Reach out immediately after placing your order. We can cancel only before it’s processed and shipped.

hello@drinkpaoup.com

Do you ship internationally?

Yes, we ship internationally! Although we're only talking about the European Union right now. But we're already working on the rest of Europe incl. UK, USA & Canada and Australia.

How much does shipping cost?

Shipping costs are calculated at checkout and may vary by location.
Shipping is free with every subscription.

How long does delivery take?

Typically 2-3 business days domestically - international orders might take longer.

How can I track my order?

You’ll receive a tracking link once your order ships.

What should I do if my order hasn’t arrived?

Check your tracking link and/or just contact our support team if it’s delayed.

What if my package arrives damaged?

Just take photos and contact us immediately - we’ll arrange a replacement.

Returns

FAQ

Returns

What is your return policy?

You can return unopened items within 30 days for a full refund.

Can I return an opened package?

For hygiene and safety, opened packages cannot be returned.

How long does it take to process a refund?

Refunds are processed within 2-5 business days after we receive the return.

How will I receive my refund?

Refunds are issued to your original payment method.

What if my product is damaged or defective?

We’ll replace or refund defective items - contact us with details and photos.

Subscriptions

FAQ

Subscriptions

How do I start a subscription?

Select the subscription option when adding the product to your cart.

Every subscription comes with a free starter kit and free shipping.

Can I change my subscription frequency or quantity?

Yes - log in to your account to adjust settings anytime.

Can I pause my subscription?

Yes - you can pause it in your account settings at any time.

How do I cancel my subscription?

You can cancel anytime through your account dashboard.